If You Cannot Control the Outcome, What Exactly Are You Managing? From attribution to contribution, and why the Strategic Portfolio becomes the true object of management
The last edition ended with a lantern. A plan lights the next few steps and says nothing about how the ground will move. Which leaves a harder question. If we cannot control the ground, what exactly are we holding?
Organizations do not change society directly.
They contribute through the choices they make about where to invest attention,
capabilities, relationships and resources.
For much of my
career, I assumed that management was primarily about implementing programmes
well. The assumption was understandable. Programmes are visible, fundable,
reportable and manageable. They have objectives, budgets, workplans,
indicators, timelines and accountability arrangements. When they are well
designed and delivered with discipline, it is natural to believe the
organization is managing effectively.
Experience
gradually complicated that belief. I began to meet organizations with strong
individual projects that still produced only modest system-level change.
Activities were implemented, outputs delivered and reports positive, yet the
organization’s overall contribution was less coherent than expected. Projects
overlapped. Partnerships were transactional. Evidence was generated but not
always used. Learning was fragmented. Resources were scattered across too many
priorities.
Picture a
composite that many practitioners will recognise. A child protection
organization runs a birth registration campaign, a case management training
programme and a parenting support project. Each has its own donor, its own
indicators and its own monthly report. Each is on track. Yet the registrar
issuing certificates has never met the social worker managing cases, the
lessons sit in three separate evaluations, and no one is asking whether the
three together are making children safer. The organization is busy. Its
activity does not add up to contribution.
I also met the
opposite pattern. Some organizations, with fewer resources and less visible
programming, generated influence far beyond the scale of their interventions.
Their work was coherent. Their partnerships reinforced one another. Their
evidence informed decisions. Their investments met immediate needs while
strengthening longer-term system capability. What set them apart was not the
quality of each programme, but the way programmes, relationships, learning,
advocacy, institutional support and convening power worked together.
What Management Actually Manages
If results
emerge through pathways shaped by interaction, adaptation and system response,
what exactly does an organization manage? It does not manage the whole system.
It does not control outcomes that emerge through many actors. It does not own
the Results Pathway once its actions enter the wider environment.
What it manages
is the configuration of its own contribution. In Adaptive Results Management
(ARM), that configuration is called the Strategic Portfolio.
The Strategic
Portfolio is the organization’s intentional contribution to sustained
improvements in human wellbeing. It is the coherent set of programmes,
partnerships, relationships, investments, capabilities, evidence functions,
learning processes and ecosystem-strengthening activities through which an
organization seeks to influence a complex adaptive social system (Addai, 2026a,
2026b).
A list of projects tells us what an
organization is doing. A Strategic Portfolio tells us how the organization
believes its work contributes to change.
The difference
is practical. A list can be audited item by item. A portfolio can only be
judged as a whole, by asking how its parts reinforce one another.
One Flame Does Not Light a Road: Three Forms of
Investment
A lantern is
more than a flame. It is glass that shields the light from the wind, a wick and
oil that keep it burning, a hand that knows when to raise it, and, along a long
road, other lanterns carried by other people. The Strategic Portfolio has a
similar anatomy, expressed in three interconnected forms of investment.
Programmatic
Investments strengthen Results Pathways directly. They include programmes,
services, policy engagement, behaviour change, institutional strengthening and
capacity development intended to improve social conditions. This is the flame.
Institutional
Investments strengthen the organization’s capacity to contribute:
leadership, people, delivery capability, adaptive capability, culture,
governance, evidence systems, learning systems, technology and operational
processes. This is the glass, the wick and the steady hand. Research on dynamic
capabilities makes the case that organizations endure changing environments by
deliberately building the ability to integrate, build and reconfigure what they
know and do (Teece, Pisano and Shuen, 1997).
Ecosystem
Investments strengthen Collective Capability: alignment, trust,
coordination, shared learning, convening, institutional capability, network
connectivity, backbone support and ecosystem infrastructure. Their purpose is
to strengthen the conditions through which many actors can achieve outcomes
together (Kania and Kramer, 2011). These are the other lanterns on the road,
and the shared habits that let each be seen from the next.
All three are
necessary, and the temptation is always to choose one. Programmes alone may
neglect the institutional capability that effective contribution requires and
the ecosystem conditions that sustained progress needs. Investing only in the
organization yields efficiency disconnected from purpose. Focusing mainly on
the ecosystem can weaken the delivery capacity that generates contribution in
the first place. ARM therefore treats the Strategic Portfolio as a balanced
combination of Programmatic, Institutional and Ecosystem Investments operating
together in service of human wellbeing.
The Configuration of Contribution
The diagram
below shows how the three forms of investment combine to shape Results
Pathways. Its point is not that organizations control pathways. It is that they
configure their contribution in ways that influence them. The three investments
work concurrently, not in sequence, and portfolio thinking does not replace
project management. It gives each project a place in a larger intention.

Alt text: A diagram
showing the Strategic Portfolio as the configuration of contribution. Three
investment types (Programmatic, Institutional and Ecosystem) feed into Results
Pathways, which contribute to human wellbeing. A Portfolio Stewardship loop shows
the continuous learning and adaptation cycle: Sense, Reflect, Learn, Adapt,
Sequence, Renew.
The portfolio
influences Results Pathways in four ways. It initiates interactions, because
every programme, partnership, policy dialogue, training process, convening
platform or evidence product creates interactions in the wider system. It
shapes their quality: a fragmented portfolio breeds confusion, duplication and
competition, while a coherent one builds trust, aligns incentives and creates
reinforcing patterns of action. It adapts to pathway signals, since pathways
may accelerate, stall, branch or produce unintended consequences, and a
well-stewarded portfolio uses these signals to guide adaptation. And it
strengthens Collective Capability over time, because some investments do more
than produce outputs. They improve the ability of actors to coordinate, learn,
adapt and act together.
The loop in the
diagram, Sense, Reflect, Learn, Adapt, Sequence and Renew, is Portfolio
Stewardship: the continuing work of keeping the portfolio in conversation with
the system rather than frozen in the original plan.
Three Tests of a Portfolio Worth Holding
How do we know
whether a portfolio is any good? Three tests carry most of the weight:
coherence, balance and adaptation.
Coherence
asks whether the parts reinforce one another. A coherent portfolio creates
synergy among programmes, partnerships, evidence, advocacy and institutional
support, reduces duplication, avoids conflicting incentives and strengthens the
organization’s overall contribution.
Balance
asks whether the mix of investments is right. The pressure to prioritise
visible delivery is constant, because delivery is easier to fund, measure and
report. Yet complex systems also demand investment in relationships, learning,
institutional capability, coordination and ecosystem conditions.
Adaptation
asks whether the portfolio changes with evidence and system evolution. A static
portfolio may signal discipline. It may equally signal rigidity.
Together, the
tests help leaders ask not only whether the organization is doing things well,
but whether it is doing the right things, in the right configuration, at the
right time. The Portfolio Coherence Diagnostic Tool in Strategic Portfolio
Stewardship gives leadership teams a structured way to apply the coherence
test (Addai, 2026b).
|
A DIAGNOSTIC PAUSE Which of the three tests would your portfolio
fail first: coherence, balance or adaptation? |
From Defending Credit to Stewarding Contribution
The shift from
attribution to contribution changes the central management question. Instead of
asking only whether activities were delivered and targets achieved, the
organization asks how its work adds up. Is the portfolio coherent, balanced,
adaptive and properly sequenced? Is it strengthening the conditions through
which progress can scale, sustain and remain resilient? Evaluation scholarship
has long argued that where attribution cannot be proven, a credible account of
contribution is the honest alternative (Mayne, 2001).
This is not a
rejection of accountability. It is a more honest form of it. In complex
systems, organizations cannot credibly claim sole credit for outcomes. They can
credibly account for the quality of their contribution. We remain answerable
for what we choose, and we stop pretending to own what we cannot.
Portfolio Mapping: Ninety Minutes With the Whole of
Your Work
Gather your
leadership team or portfolio review group, or take the time alone, and give 90
to 120 minutes to your current portfolio.
|
1 |
List everything you are
responsible for. Write down every programme, project and initiative,
including the ones without a budget line of their own, such as partnerships,
convenings and evidence work. |
|
2 |
Classify each one. Mark it
as a Programmatic, Institutional or Ecosystem Investment. If an item fits two
types, place it under its main purpose and note the second. |
|
3 |
Check the balance. Count
the items and the share of budget and staff time in each type. Which type is
over-represented, and which is thin? |
|
4 |
Check the reinforcement.
Draw a line between components that share partners, evidence or the people
they serve. Which ones stand alone? |
|
5 |
Ask for evidence of coherence.
Name one decision in the past year that was made differently because two
components informed each other. If you cannot, note what that tells you. |
|
6 |
Decide. Identify one thing
to continue, one to adapt, one to scale, one to pause and one to stop. |
|
7 |
Choose an Ecosystem
Investment. Select one that would strengthen Collective Capability. Name
who it involves and what would shift if it worked. |
Output:
a completed portfolio map with recommendations. Debrief: what became
visible when you looked at the whole portfolio rather than individual projects?
Use it in: strategy reviews, portfolio governance and resource
allocation.
|
A QUESTION TO HOLD What would change if you managed your
portfolio rather than defended your attribution? |
A lantern alone
lights a few steps. Lanterns kept well, trimmed, refuelled and held near one
another begin to light a road. Hold yours with discipline, and hold it near
others.
The next piece
in this sequence turns to what enables contributions to accumulate into lasting
progress, and why Collective Capability becomes the third foundational theory
of Adaptive Results Management.
References
Addai, E. (2026a) Adaptive results management: a
new discipline for managing in complex adaptive social systems. Results
Leadership in Complex Systems, Book 3. Available at:
https://us.amazon.com/Results-Leadership-in-Complex-Systems/dp/B0H8J2FDTV
(Accessed: 12 October 2026).
Addai, E. (2026b) Strategic portfolio stewardship:
designing investments for complex adaptive social systems. Results
Leadership in Complex Systems, Book 5. Available at:
https://us.amazon.com/Results-Leadership-in-Complex-Systems/dp/B0H8J2FDTV
(Accessed: 12 October 2026).
Kania, J. and Kramer, M. (2011) ‘Collective impact’, Stanford
Social Innovation Review, 9(1), pp. 36-41.
Mayne, J. (2001) ‘Addressing attribution through
contribution analysis: using performance measures sensibly’, The Canadian
Journal of Program Evaluation, 16(1), pp. 1-24.
Teece, D.J., Pisano, G. and Shuen, A. (1997) ‘Dynamic
capabilities and strategic management’, Strategic Management Journal,
18(7), pp. 509-533.
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